Returns & Exchanges
At FoodOnFarmPickles, we take pride in the quality of our artisanal preserves and want you to be completely satisfied with your purchase. Due to the perishable nature of our food products, returns are typically only accepted for items that arrive damaged or incorrect.
Inspect Your Order
Upon delivery, please examine your pickle jars immediately for any signs of damage, leakage, or broken vacuum seals.
Contact Support
If there is an issue, email our team within 48 hours of delivery with your order number and clear photos of the damaged product.
Verification Process
Our quality control team will review your claim within 2 business days to verify the defect and approve a replacement or refund.
Resolution
Once approved, we will ship a fresh batch of pickles to you at no extra cost or issue a full credit to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing